UTCN Appeal Information - Already Paid?

Your Tyne Tunnel is a grassroots campaign group providing an independent voice for customers using any of the tunnels under the Tyne.

This information is based on either published sources available in the public domain or gathered from other users, our opinion is our own.

If you have already paid the UTCN and don't think you should have:

Neither TT2 nor NECA will release a copy of the 'Business Rules' referred to within the appeals process for us to check what the rules actually are - which is a bit like playing chess with your opponent without having any idea of what the rules are in advance.

We think that is patently unfair, especially as there is no independent appeals panel and TT2 keep all enforcement income.

We know that some customers have had previous UTCN's deemed invalid and cancelled demonstrating that there was an obvious flaw in their process or systems.

You may well have paid your UTCN as soon as you received it to prevent costs escalating, however on reflection and doing your research still feel that it was issued in error or was issued unfairly.

For this reason if you have an historical UTCN which you have already paid, we think you should ask for this to be reviewed if you fall into one of these reasons above, and urge you to write to TT2 to request a refund if you have paid up and already had your appeal declined at any of the 3 current stages but think this was issued unfairly (note our 'when to pay section).

Here is the link to the TT2 website location of the appeal "an already paid UTCN"

https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeal-a-paid-utcn/

You could for additional scrutiny ask your debit or credit card holder to dispute the transaction for the £30/ £60 / £100 making sure the toll amount is left undisputed.

We recommend that if you do not receive a satisfactory response you write to your MP and ask them to take it up on your behalf.

If your case has already gone to CDER and you are receiving enforcement letters or calls, see our CDER page for some suggestions as to what you can do to stop this.